WAEC DATA PRIVACY POLICY

This Privacy Policy between The WEST AFRICAN EXAMINATIONS COUNCIL of 21 Hussey Street, Lagos (hereinafter referred to as WAEC) and you, constitutes our commitment to your privacy on our administrative records, websites, social media platforms and premises.

1.0 YOUR RIGHT TO PRIVACY

Your privacy is important to you and to WAEC. Therefore, we will protect the information you share with us. To protect your privacy, WAEC follows different principles in accordance with applicable data protection laws and regulations in relation to the handling of Personal Data.

This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. It applies to the WAEC website and all database applications, services, tools and physical contact with us regardless of how you access or use them.

2.0 Consent

You accept this Privacy Policy when you sign up for, access, or use the WAEC products and services offered on this platform and all related sites and applications or visit any of our offices for official or non-official purposes (collectively referred to as “Services”).

3.0 Changes to our Privacy Policy

We reserve the right to modify or amend this Privacy Policy at any time. All changes to this Privacy Policy will be effective immediately upon its posting on this website, portals and softwares. Ensure you check this Policy regularly to stay updated with any amendment.

4.0 Information We May Collect When you Use this Platform

We collect personally identifiable information such as:

1. contact information (such as name, address, email address and phone number)
2. age
3. gender
4. date of birth, and
5. any other information you choose to provide us, subject to applicable laws and the terms of this Privacy Policy.

We may use third party service providers to assist us in collecting and maintaining this personally identifiable information. However, we require such service providers to maintain the confidentiality of such information.

We also collect non-personally identifiable information such as:

1. IP address
2. cookies and web beacons
3. information regarding the type of browser and operating system that you use, along with other similar analytic data.

Your "IP address" is usually associated with the network location and physical location from which you enter the Internet.

5.0 How do we collect your data?

We collect data and process data when you:

• Register online for any of our examination or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our websites or portals via your browser and the offline registration application (offline module).

Indirect sources of data collection include: JAMB registration and data collected from third parties on whose behalf we conduct aptitude test for their staff/candidates.

6.0 Your data protection rights

Every user is entitled to the following:

• The right to access: You have the right to request from the council for copies of your personal data. We may charge you a small fee for this service.
• The right to erasure – You have the right to request that the Council erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that the Council restrict the processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that the Council transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7.0 How We Use the Information We Collect

We use your information as supplied which may be personally identifiable and non-personally identifiable in accordance with the extant governing principles for data processing according to the data protection regulations in force.

We may use it to uniquely identify you to enable us provide the services for which you provided the data. We may also disclose same to third party suppliers and service providers specifically involved in the processing of your information. We may further use it in a non-identifiable way in order to better understand the services provided, how to improve these services and also improve the platform.

The information may also be used to review the status or activity of multiple users to resolve disputes, investigate problems, resolve problems/data breaches and enforce the terms of use or comply with extant regulations.

We may also use information provided by third parties like social media sites. Information about you provided by other sites are not controlled by WAEC and we are therefore not liable for how they use it.

8.0 Handling of Electronic Records and Backup

All data received are encrypted by SSL (secure socket layers) to help protect them during transmission and such data are stored on our servers located in various secured locations.

We ensure that the servers are protected with the best security practices and technologies. Backup data containing your records are always encrypted. However, we will delete any personally identifiable information in our database upon your request or as otherwise required by law. We may, however, retain non-personally identifiable information indefinitely.

We maintain backup files as a protection against natural disasters, equipment failures, or other disruptions. Backup files protect you and us because they lower the risk of losing valuable data. Backup files may contain records with your personal information. Removing a record from our active files and databases does not remove that record from any backup systems. Such backup data will eventually be passively deleted as backup records are erased through the normal recycling of backup files. In the meantime, as long as backup records exist, they receive the same security protections as our other records.

9.0 Cookies

The Council uses cookies for session management and personalization, we typically use session cookies and persistent cookies. You may elect to manage your cookies by setting your browser not to accept cookies or delete them from your computer. However, some of our website’s features may not function as intended on browsers that do not accept cookies.

10.0 Marketing

The Council would like to send you information about our products and services including that of service providers. If you have agreed to receive marketing information, you may always opt out later. You have the right at any time to stop the Council from contacting you for marketing purposes or giving your data to other members of the Council.

11.0 Security

Communications between your browser and portions of the WAEC Integrated platform containing personally identifiable information are protected with Secure Socket Layer (SSL) encryption. This encryption is to help protect your information while it is being transmitted. Once we receive your information, we strive to maintain the physical and electronic security of your personal information using commercially reasonable efforts. No data transmission over the internet or any wireless network can be guaranteed to be perfectly secured. As a result, while we strive to protect your personal information using commercially available and standard encryption technology, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk

12.0 In the Event of a Security Breach of Your Personal Information

Communications between your browser and portions of the WAEC Integrated platform containing personally identifiable information are protected with Secure Socket Layer (SSL) encryption. This encryption is to help protect your information while it is being transmitted. Once we receive your information, we strive to maintain the physical and electronic security of your personal information using commercially reasonable efforts. No data transmission over the internet or any wireless network can be guaranteed to be perfectly secured. As a result, while we strive to protect your personal information using commercially available and standard encryption technology, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk. .

13.0 Data Confidentiality Rights

Your information is regarded as confidential and will not be divulged to any third party except under legal and/or regulatory conditions. You have the right to request sight of, and copies of any and all information we keep on you, if such requests are made in compliance with the Freedom of Information Act and other relevant enactments. While NITDA is responsible for safeguarding the information entrusted to us, your role in fulfilling confidentiality duties includes, but is not limited to, adopting and enforcing appropriate security measures such as non-sharing of passwords and other platform login details, adherence with physical security protocols on our premises, dealing with only authorized officers of the Agency. .

14.0 Third Party Privacy Practices

During your interaction with our platform, we may provide other governmental bodies and third parties, with personal information such as your name, contact details, or other details submitted on our platform in compliance with statutory duties to you or third parties.

15.0 Links to Other Websites

Certain transaction processing channels may require links to other websites. Please note that WAEC is not responsible for and has no control over such third-party websites. We do not monitor or review the content of other party’s websites, which are linked from this platform. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us, and WAEC should not be regarded as the publisher of such opinions or materials. Please be aware that we are not responsible for the privacy practices, or content of any third-party sites and we encourage our users to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this platform or accessed through this platform yourself, before disclosing any personal information to it. WAEC will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information

16.0 Contact Information

If you have any questions or concerns about the Privacy Policy or privacy practice, please contact us at: To contact our Data Protection Officer, kindly address your request to “The Data Protection Officer” Email us at: hnowaeclagos@yahoo.co.uk, hnowaeclagos@waec.org.ng Call us:+234-811891883, 811918840 Or write us at: The West African Examinations Council, 21 Hussey Street, Yaba, Lagos, P.M.B. 1022, Yaba, Lagos

17.0 Contact Information

This Privacy Policy is made pursuant to the Nigeria Data Protection Regulation (2019) and other relevant Nigerian laws, regulations or international conventions applicable to Nigeria. Where any provision of this Policy is deemed inconsistent with a law, regulation or convention, such provision shall be subject to the overriding law, regulation or convention.

WAEC PRIVACY POLICY NOTICE

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